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I'm locked out or forgot my password. How do I reset it?
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How do I change my password?
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Microsoft Authenticator isn't working, or I got a new phone
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I got a CrowdStrike password alert or security notification. What should I do?
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I can't sign in to NCID, NC FAST, or NCIR
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Outlook isn't working, isn't syncing, or I'm not getting email
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How do I set up county email and Teams on my phone, or fix email not syncing on my phone?
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How do I open a shared calendar or shared mailbox in Outlook?
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How do I create or change my email signature?
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How do I report a suspicious or phishing email?
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Microsoft Teams won't open, won't sign in, or needs an update
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My microphone, speakers, headset, or camera isn't working in a meeting
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My RingCentral phone isn't working, or I need help with voicemail or call forwarding
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Help with my county cell phone (iPhone): locked, passcode, no service, or new phone
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I can't see or open the I: drive or a shared folder
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How do I get access to, or help with, a county application (Laserfiche, Munis, Compass, CureMD, Power BI, and others)?
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My monitors aren't working or my laptop won't display on them
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My laptop won't turn on or won't charge
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My computer is slow or freezing
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Windows updates and the Windows 11 upgrade: what should I do?
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My keyboard, mouse, or signature pad isn't working
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How do I find my computer name?
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The conference room screen, projector, camera, or audio isn't working
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GlobalProtect VPN isn't connecting, or I can't reach county resources from home
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I can't connect to Wi-Fi or the internet
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I can't print, or my printer shows as offline
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The printer or copier needs toner, or shows "Call for Service"
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Scanning isn't working (scan to email or desktop scanner)
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How do I get Adobe Acrobat Pro, or fix PDF problems?
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How do I install software on my computer?