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A website isn't loading or looks wrong in my browser
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How do I contact the IT Help Desk or submit a ticket?
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How do I get added to or removed from an email distribution list, or fix a "message undeliverable" error?
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I'm not receiving faxes, or I need help with FaxCore or a fax folder
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How do I update my name after a legal name change?
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I got an email about security awareness training (KnowBe4). Is it real, and how do I complete it?
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How do I see Teams or SharePoint files in File Explorer, or fix a SharePoint link that isn't working?
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My desktop files or settings are missing, or I see "You've been signed in with a temporary profile"
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Word, Excel, or PowerPoint won't open, or a file is locked or can't be found
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An app icon or desktop shortcut is missing, or I want to add one
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I'm getting pop-ups, notifications, or a warning that my computer is infected
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My computer shows a blue screen, won't start Windows, or beeps with an error
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There's no sound from my computer or speakers
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How do I request a loaner laptop or a replacement computer?
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How do I request IT equipment like cables, adapters, headsets, or a docking station?
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I'm moving to a new desk, office, or building. What do I need to do?
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My badge isn't working at the copier, or I lost my badge
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How do I take a screenshot to send to the Help Desk?