๐งพ Overview
High call volume can be managed with better routing and handling.
โ Solutions
Option 1: Use Do Not Disturb Temporarily
Pause calls briefly
Option 2: Forward Calls
Send calls to another team member
Option 3: Use Voicemail Strategically
Let non-urgent calls go to voicemail
๐ก Best Practice
Coordinate with your team before enabling DND
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