Log in to the RingCentral Desktop App

Overview

The RingCentral Desktop App allows you to make calls, receive calls, check voicemail, and send messages from your computer.

Step 1 – Open the RingCentral App

1. Click the Start Menu

2. Search for RingCentral

3. Click RingCentral App

Step 2 – Sign In

1. Enter your County email address

2. Click Next

3. Sign in using your network username and password

Step 3 – Allow Permissions

The first time you log in you may be prompted to allow:

✔ Microphone access
✔ Camera access
✔ Notifications

Click Allow for each prompt.

Step 4 – Verify Your Phone

Once logged in you should see:

• Phone Dial Pad
• Messages
• Voicemail
• Contacts

You are now ready to make and receive calls.

Troubleshooting

RingCentral will not open

Restart your computer and try again.

Login fails

Confirm you are using your county email address.

If the issue continues contact the IT Helpdesk.