Overview

Many printers use secure print release to protect sensitive documents. This means your print job will not print until you authenticate at the printer.

You can quickly register your employee badge to your account so you can release print jobs by tapping your badge on the printer.

This only needs to be done once.

Register Your Badge at the Printer (Recommended)

Step 1

Go to any PaperCut-enabled printer.

Step 2

Tap your employee badge on the card reader.

Step 3

If your badge is not registered yet, you will see a message asking you to associate the badge with your account.

Step 4

Enter your:

• Network Username

• Network Password

Step 5

Press Log In.

Your badge is now linked to your account.

How to Print Using Your Badge

1. Send your document to the Secure Print or Follow-Me Print queue.

2. Go to any printer.

3. Tap your badge on the reader.

4. Select the document you want to print.

5. Press Print.

Your documents will be released immediately.

Troubleshooting

Badge Not Recognized

• Try tapping the badge slowly and directly on the reader

• Make sure the badge is registered to your account

Print Jobs Do Not Appear

Verify you printed to the Secure Print or Follow-Me Print queue.

Badge Still Will Not Register

Contact the IT Helpdesk and provide:

• Your username

• The printer location

• Your badge number (if available)