Overview

When scanning documents into Laserfiche, you must select the correct scan source (scanner or device). The scan source tells Laserfiche which scanner to use when importing documents.

If you have multiple scanners connected to your computer, you may need to manually select the correct one.

How to Select a Scan Source

Step 1

Open Laserfiche.

Step 2

Navigate to the folder where you want the scanned document saved.

Step 3

Click Scan in the toolbar.

Step 4

In the Scan window, click Source.

Step 5

Select the scanner you want to use from the list of available devices.

Examples may include:

• TWAIN scanners

• Network scanners

• Local USB scanners

Step 6

Click Select or OK.

Step 7

Place your document in the scanner and click Scan.

Your document will be scanned and imported into the selected Laserfiche folder.

Common Scan Sources

Laserfiche typically supports the following scan drivers:

• TWAIN scanners (most desktop scanners)

• WIA scanners (Windows Image Acquisition)

• Network multifunction printers configured for scanning

Troubleshooting

Scanner Not Showing in Laserfiche

• Ensure the scanner is powered on

• Confirm the scanner is installed on your computer

• Restart Laserfiche

Wrong Scanner Selected

Open the Scan window again and choose the correct device under Source.

Scanner Driver Errors

Reinstall the scanner driver or contact the IT Helpdesk.