Overview

Software Center allows you to install approved programs on your computer without needing to contact the Helpdesk.

These programs have already been reviewed and approved by IT. Installing software through Software Center is the fastest way to get the tools you need.

You do not need administrator rights to install software from Software Center.

How to Install a Program

Step 1: Open Software Center

1. Click the Start Menu in the bottom-left corner of your screen.

2. Type Software Center.

3. Click Software Center from the search results.

Step 2: Browse Available Software

1. Once Software Center opens, click Applications on the left side.

2. You will see a list of programs available for installation.

You can scroll through the list or use the search bar to find a specific program.

Step 3: Install the Program

1. Click the program you want to install.

2. Click the Install button.

The installation will begin automatically.

Step 4: Wait for Installation to Finish

You will see a status such as:

• Downloading

• Installing

• Installed

Once the status shows Installed, the program is ready to use.

How to Launch the Program

After installation:

1. Click the Start Menu

2. Search for the program name

3. Click the program to open it

Troubleshooting

The program will not install

Try these steps:

1. Close Software Center

2. Reopen it and try again

3. Restart your computer and try again

I cannot find the program I need

If the application is not listed in Software Center, it may not be approved for self-install.

Submit a Helpdesk ticket and include:

• The name of the software

• What you need it for

IT will review the request.

When to Contact the Helpdesk

Contact the Helpdesk if:

• The installation fails

• Software Center will not open

• The program is missing from the list

Include a screenshot of the error message if possible.

✅ Tip: Installing software through Software Center is faster than submitting a ticket and helps IT resolve requests more quickly.