Microsoft Self Service Password Reset

Find a friend who is able to access the internet, or your phone will also be capable of helping you

Navigate to:

https://account.microsoft.com/

Click on "Sign In"

Click on "Can't Access Your Account"

Select Work or School Account

Enter you email address

Complete the Captcha to prove to Microsoft that you are not a robot

Select your verification method

Confirm you 2nd verification method

Choose a new password